when i started using brave browser i liked it and still. very awesome ad system and rewards. that time i was not aware of uphold device limit. i use Linux so if new update comes out i boot the pd and install it but due to that i exceeded the linking limit and now i cant get bat in uphold. it just store on brave and never drains into uphold.
please reply with some solution.
if this issue persist i don’t think i’m gonna use brave.
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Hi @Suhbz, welcome to Community 
I would be happy to help you with your issue, I kindly ask if you could fill out the provided template and share any screenshots.
This would help to investigate further what your issue might be.
Thanks,
Salty 
device limit reached showing in internals
device_limit_reached : uphold/2dfe4
which template i have to post with ans?
Great question,
You can fill out this template below…
Briefly describe your issue:
What Operating System and Brave version are you using (Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
What Operating System and Brave version are you using ( Menu --> About Brave )? Android 8.1.0
brave ver : 1.29.81
Is your browser wallet currently verified? (yes/no) no
What date did you verify your wallet? 08/07/2021
Have you been able to successfully receive payments in the past?
yes, before device limit reached
Are you using a VPN? (yes/no) no
Are you in a supported region (see here for list of supported regions)? yes
**Does your device pass the [SafteyNet] yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes
Thanks @Suhbz for filling out the template.
I am currently investigating your issue, until then could you DM your wallet ID and I will get back to you on a solution.
Thanks
Is this device limit specified by brave or uphold? I have the same problem with brave on mobile phone, they were connected earlier, now got disconnected and i checked logs to see it says device limit reached, I suspect, it because it was because of my O/S system upgrade. this is experience on 3 mobile phones, where they all disconnected on same day of upgrade
Hi @Kapilsri, welcome to Community.
This is an issue we are working to resolve, I should have the required tooling to remove the ID early next week. If you wouldn’t mind please send me a reminder message on Monday and I should be able to directly resolve your issue. Thank you!
That helps, will ping you. At this time, I don’t have any device connected to uphold wallet.
Hi @SaltyBanana ,
I have the same issue. I’m using Brave for more than two years and i naturally reached the uphold sync limit by changing my computers and phones.
I cannot recover any BAT from a bunch of months, in all my devices, including one that were working before.
Could you help me ?
Many thanks by advance
Here my template answers :
What Operating System and Brave version are you using ( Menu --> About Brave )?
Ubuntu 20.04 / Windows 10 / Windows 11 / Android 11
Brave v 1.30.87
Is your browser wallet currently verified? (yes/no)
i cannot verify anymore, brave tells me i reached the sync limit
What date did you verify your wallet?
I tried today, but it was already done a long time ago.
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes ( France )
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
Hi , you asked me to ping you
I have the same problem. I use brave a little less than a year it was fantastic as a browser. However, since recent times Brave has been reinitializing itself and every time I have to verified my Uphold wallet each time the browser is reinisialized but since last week I can’t verify my Uphold wallet. It says limit of devices reached. At the moment my Uphold account is not connected to any of my devices (pc and phone)
Hello @SaltyBanana I have a similar issue. I got a new laptop and need to remove the old one and add this current one, but I’m running into the device limit. Can you help me?
What Operating System and Brave version are you using ( Menu --> About Brave )?
Version 1.30.87 Chromium: 94.0.4606.71 (Official Build) (x86_64)
Is your browser wallet currently verified? (yes/no)
No, due to limit
What date did you verify your wallet?
Attempted on Oct 12, 2021
Have you been able to successfully receive payments in the past?
Yes via alternate devices
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
What Operating System and Brave version are you using ( Menu --> About Brave )?
Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit) Linux Mint
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
more then year ago
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes (UK)
Does your device pass the SafteyNet check (Android only)?
Is on PC
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
NO
Hello everyone, I have a similar issue. Any answer solved ?