Cannot leave/write review in Apple store

[jrkoop]

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

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Description of the issue:
When I click the option to leave a review I get the text box to edit the title of the review and then the keyboard displayed to type only shows the left third of the keyboard. When I try to switch to landscape mode I cannot, the screen will not rotate. Therefore, I cannot leave the glowing review I intended to write.

How can this issue be reproduced?

1. In the mobile browser, click on the option to review the Brave browser.
2. Click on the number of stars that reflect your rating.
3. Click on the option to write comments and the comments screen pops up requesting you enter a title.
4. When you then click in the title text box the displayed keyboard to type on will only show the left third of the keyboard and the rest of the keyboard is off the right side of the screen.

Expected result:
I expect a normally scaled keyboard but instead get what is described above.

Brave Version( check About Brave):
1.44.1 (22.10.25.18)

Mobile Device details
iPhone 12 Pro Max with latest version of iOS 16.

Additional Information:

[Alice2095]

Hello @jrkoop

Thank you for reaching out. we appreciate the details. Sorry to hear you’re having trouble with Brave. Could you kindly try clearing cookies to see if this solves the issue:

1. Click on the Menu icon in the top right, and go to Settings.
2. Select Site Settings --> Cookies

Additionally, please check the nickname you choose. It doesn’t tell you but is probably the nickname was already taken. Here’s a link on troubleshooting : https://discussions.apple.com/thread/7943626?start=0&tstart=0

Let me know if that works and have a great day!