Cannot claim brave rewards

Brave Rewards Rewards Support
1

Description of the issue: Can’t claim Brave Rewards. Whenever I drag the logo to the target, it tells me ‘hmm try again.’ This happens over and over again

Steps to Reproduce (add as many as necessary): 1. 2. 3.
Step 1: Click ‘Claim Rewards’
Step 2: Drag and drop logo to target

Actual Result (gifs and screenshots are welcome!): 'Hmmm, not quite…" message appears

Expected result: Claimed rewards

Reproduces how often: Every time

Operating System and Brave Version(See the About Brave page in the main menu):
Windows 10 64-bit, Brave 0.69.132

Additional Information:

1 Like
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@earthduster did you tried to claim your ads earning? Did it only happens recently? First, make sure your DPI setting is set to 100%.

1 Like
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Hmm, I changed my scaling in windows settings from 225% to 100% and it worked, thanks!
It doesn’t seem like this should be an issue, though.

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