Joe100
October 8, 2024, 10:29pm
1
When I add more videos to my playlist and then try and listen to them I get “ There was a problem loading resource”
Anyone know how to fix this ?
Everything is up to date
@Joe100 ,
Can you please share a screenshot of the error as its displayed on your end? I do not see any open issues that sound like this at this time.
Additionally, can you please tell me the iOS device/iOS version you’re using when you see this error?
1 Like
@Joe100 ,
Thank you for the screenshot.
It looks like other users are experiencing this issue too:
When adding YouTube Videos to the playlist and trying to download them offline it doesn’t work, the Videos in the playlist also don’t even play, it always says there was an error and that it couldn’t load the Video.
How can this issue be reproduced?
Dowloading Videos to the playlist
I‘m expecting the next update to fix this issue because I’m using this Browser to listen to music and I can‘t do that if the offline playlists aren’t working properly
Brave Version( check About Brave): 1.69.1
…
Our developers have been informed and are looking into the issue presently,.
2 Likes
Joe100
October 8, 2024, 11:00pm
5
I’m using iOS 18.1 and 13 mini iPhone
Mario4
October 12, 2024, 5:04pm
6
Hey, I’m facing the same issue.
“ There was a problem loading the resources!” iOS 17.6.1 iPhone 11
Any help will be appreciated.
Thank you
1 Like
We have an open issue for this for our developers to review:
opened 05:39PM - 10 Oct 24 UTC
bug
features/playlist
OS/iOS
### Description
Several users are reporting that they're unable to add new vide… o's to Playlist. 10 reports so far, consolidated in these two Community threads:
https://community.brave.com/t/brave-isn-t-downloading-videos-to-the-playlists-anymore-properly/570073/27
https://community.brave.com/t/can-t-add-to-playlist/574337
Several users are reporting that the issue began after updating to iOS 18.1, others are experiencing the issue on iOS 17.
### Steps to reproduce
1. Add video to Playlist
2. Open Playlist and tap on video for offline save
3. Error shown - problem loading resouce
Screenshots below.
### Actual result
![Image](https://github.com/user-attachments/assets/8c06655e-f456-464f-b808-a923c6f45229)
^ iOS 18.1, iPhone 13 mini
![Image](https://github.com/user-attachments/assets/8f6ee184-b469-49ae-83b0-0c15e667190f)
iOS 18.1, iPhone 13
![Image](https://github.com/user-attachments/assets/42e94540-dc4e-4d7f-9a21-481493ca89a3)
iOS 17, iPhone 12 mini
### Expected result
Expected result is for the video to be added to Playlist without issue.
### Reproduces how often
Intermittent issue
### Brave version
User's who submitted Brave version:
Version 1.69.2 (172) iOS 17.7
iOS 17.6.1 (iPhone 11) and Brave 1.69.2
iOS v 18.0.1 & Brave v 1.69.2 (172)
1.69.1, iPhone 13
### Device/iOS version
User's that submitted iOS and device type only:
iOS 17 , iPhone 12 mini
iphone 13, but mini and iOS 18.
### Affected browser versions
- [x] latest AppStore
- [ ] latest TestFlight
- [ ] previous TestFlight
### Reproducibility
- [ ] with Brave Shields disabled
- [ ] in the latest version of mobile Safari
### Miscellaneous information
I am unable to reproduce on 1.69.2, 17.6.1, 13 mini. Others internally are also unable to reproduce. One user reported that they were able to add a new video to Playlist in private mode.
Hello I have this same issue since about last month+. It is not working only in youtube. Solution that working for me: open youtube video what you want to download for offline. Then click on three dots in down right menu, then scroll down and select “request desktop site”. You can see now page displayed in desktop mode. Then click and hold finger on the video. Brave will offer you to save video to offline. Add it to offline, close webpage, open offline playlist and you will see video that is downloading. I using this method and its working now.
1 Like
Can anyone here still encountering this please try going to Settings --> Playlist
and toggling the Web compatibility
option “on” and then testing again? Note that you will have to remove any entries from the Playlist then re-add them before they will work.
1 Like
Churnt
October 29, 2024, 6:15am
10
This fixed the issue for me. iPhone 13 Pro, iOS 18.1 Public beta
1 Like
ammmooo
October 31, 2024, 12:39am
11
Thank you! Toggling on web compatibility worked for me Version 1.70 (131)
1 Like
Joe100
October 31, 2024, 1:07pm
12
Thank you this fixed issue , my old playlist and new added videos play perfectly