Can not claim BAT rewards on iPhone

When I click on claim reward it just says “oops, something went wrong”. It’s also not synced with the desktop version. I have a verified upheld wallet

Well I thought maybe deleting and reinstalling on my iPhone could help. Nope - totally wiped all my rewards for the last year. Total disaster.

Apologies for the inconvenience.
However, now that you’ve un/reinstalled, do you see the same error message when you attempt to open the Rewards panel?

No I do not, but who cares when it wiped my entire earnings history. How do I get that back?

You cannot retrieve them after uninstall unless they were already transferred into your Uphold account. Do you know how much you had previously?

I had monthly pending ones that I could not claim going back probably a year. I don’t know specifically but the highest 2 ones were ~20

Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

Same issue here. Despite using the app fairly regularly— I haven’t been able to claim my rewards as I always receive that oops error message and I’m not receiving awards for ads.

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