I have had Brave on mobile for almost 2 years. I have not been able to get my rewards out of ;mobile, even though it’s connected to Uphold, but today I had another issue.
I went to claim my rewards for February today. When I clicked on “claim”, I got a processing wheel for a long time, with nothing happening. My phone screen closed, and when I checked later, it looks like I got a few BAT from the claim, but it also reduced my BAT holdings by 60 BAT. I had 240 and some change prior to claiming Feb rewards, and now I’m sitting at 182. I am 100% sure I had 240, because I checked the balance to see how much rewards I actually got (since the whole process isn’t very transparent). How do I get these lost tokens back, and how does this even happen?
1 Like
Thank you for reporting! Please DM with the following information:
- Copy/paste your Wallet ID (found on
brave://rewards-internals
) - Your OS and Brave version (first three lines in
brave://version
) - A screenshot of your Rewards panel in
Settings --> Brave Rewards
.
This will help to speed up the troubleshooting. Thank you in advance!
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.