BUG: Import of Saved passwords from Microsoft Edge causes Brave to crash

1

Repro on Brave Windows x64 and Brave Beta Windows x64
brave://settings/importData
Select Microsoft Edge Person 1
Uncheck all except Saved passwords
Click Import
CRASH!

2 Likes
2

I am seeing same issue during initial install of Brave on Windows 11.

1 Like
3

Thank you both for reporting this. Testing on Windows 10 and I do not see this issue — it may be Win11 specific. Will have another team member test the behavior and get back to you when I know more.

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4

Here are some screen captures in case it helps.

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image926×834 90.3 KB

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After crash:

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image927×1010 97.2 KB

5

@seitz,
Can you share the crash report IDs with me so we can take a closer look? You’ll find them in brave://crashes. Note that if the crash report has not yet been submitted, you’ll have to do so manually before the ID appears (you’ll see Send now under the report if it hasn’t been sent yet).

Thank you

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6

I’ve clicked the “Send Now” button for each of the 3 crashes, but nothing seems to be happening.

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7

I opened another tab, and the crash upload information was visible there:

Crash from Thursday, September 7, 2023 at 11:04:36 AM

Status: Uploaded
Uploaded Crash Report ID: 471d0400-30cd-ae0a-0000-000000000000
Upload Time: Friday, September 8, 2023 at 12:30:10 PM

Provide additional details

Crash from Wednesday, September 6, 2023 at 6:16:02 PM

Status: Uploaded
Uploaded Crash Report ID: 461d0400-30cd-ae0a-0000-000000000000
Upload Time: Friday, September 8, 2023 at 12:30:09 PM

Provide additional details

Crash from Wednesday, September 6, 2023 at 6:15:35 PM

Status: Uploaded
Uploaded Crash Report ID: 441d0400-30cd-ae0a-0000-000000000000
Upload Time: Friday, September 8, 2023 at 12:30:08 PM
1 Like
8

Thank you for the information — looking into these now

9

Is there any additional information I can provide to help you solve this issue?

10

We have an issue opened for this for the devs to review — I will ping a couple to make sure we get eyes on this as well as ask if there is any other information you can provide that will be helpful:

1 Like
11

What else can I do to help resolve this? Is there a debug build I could run that would provide additional data for the developers?

12

I’ll ask and let you know — of note, you can go to (in Edge) Settings --> Passwords --> Additional Settings --> Export passwords (next to the add password button) to export your passwords to your machine from Edge.

Then, you can go to Settings --> Autofill & passwords --> Passwords --> Settings --> Import passwords to import passwords from Edge.

1 Like
13

Thanks for the workaround. I’d prefer to help get the bug fixed, if possible. If not, I’ll try the workaround.

14

Hey Team,

I have the exact same issues - multiple crash files have been submitted.

Thanks for the password workaround… :slight_smile:

  • J
1 Like
15

Having the exact same issue, couldn’t find a real solution anywhere.

The workaround for me was to instead of using the ‘Welcome’ tab when first launching it to import my stuff, I used the option from the Settings menu except the password one, then proceeded to use the passwords import workaround left here by @Mattches. That way I could import everything I had at Edge.

Hope this get fixed and more people find this workaround for now.
Thank you!

1 Like
16

Hey folks, just thought I’d throw my name in the hat as I’m having the same issue. I’ll attempt the workaround and see what happens.

1 Like
17

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