Browser Support and Web Compatibility on Intel Evo Laptops

Greetings, Stella Gomez

I understand that some users of Intel Evo laptops have reported performance and compatibility issues when using the Brave browser and other apps. These laptops have been known to experience similar challenges with other applications and games. Here are some steps and important information to consider:

Intel Evo Laptop Compatibility:

  • After some investigation on Intel Evo laptops, I discovered that some users can exhibit compatibility and performance issues with various apps and games, such as Spotify, audio editors, IDE Editors, and game engines.
  • It is essential to check with your laptop’s (OEM) to see if they have released any updates to drivers or software specifically designed for your laptop model.
  • To assist us further, please provide detailed information about your laptop specifications, including the GPU, CPU, and Windows version you are currently using.
  • While compatibility issues may vary among laptops, it is important to consider this aspect when troubleshooting Brave browser issues on Intel Evo laptops.

Sources:

  1. Clear Browser Caches:
  • Open the Brave browser and access the menu (three horizontal lines or dots) at the top-right corner.
  • Select “Settings” and navigate to the “Privacy & security” section.
  • Click on “Clear browsing data” and navigate to ‘Advanced tab’ choose a time range to ‘All time’.
  • Select options “Cached images and files”.
  • Click on “Clear data” to remove the selected browsing data.
  • Restart Brave browser and check if the “Bad Request” issue is resolved on the specific websites.
  1. Temporarily Disable Browser Extensions:
  • Browser extensions can occasionally interfere with the performance and compatibility of the Brave browser.
  • Temporarily disable all extensions by going to the menu (three horizontal lines or dots) in Brave browser and selecting “Settings.”
  • Choose “Extensions” from the sidebar.
  • Toggle off the switch next to each extension to disable them temporarily.
  • Restart Brave browser and check if the performance and compatibility issues persist.
  1. Disable Hardware Acceleration:
  • Hardware acceleration utilizes your GPU to enhance browser performance but may also cause compatibility issues on certain systems.
  • Open the Brave browser and go to the menu (three horizontal lines or dots) at the top-right corner.
  • Select “Settings” and navigate to the “System” section.
  • Toggle off the switch next to “Use hardware acceleration when available.”
  • Restart the Brave browser and assess if the issues have been resolved.
  1. Experiment with ‘Choose ANGLE Graphics Backend’:
  • The Brave browser offers different graphics backends that can be adjusted to address performance issues.
  • Open the Brave browser and enter “brave://flags” in the address bar.
  • In the search box, type “Choose ANGLE graphics backend”
  • Experiment with different options, such as choosing “OpenGL,” which may provide better performance, even though it generally has lower performance than other backends (DO NOT USE VULKAN, IT’S VERY UNSTABLE).
  • Click on the “Relaunch” button to apply the changes and restart the Brave browser.
  • Monitor the performance and compatibility after making the changes to determine if it resolves the issues you’re experiencing.

I hope that these workarounds and fixes help address the performance and compatibility issues you have encountered on your Intel Evo laptop. If the problems persist or you have further inquiries, the official dedicated support team is here to assist you. Please keep in mind that I’m here just represent a normal Brave user who trying to help :slight_smile:

@stellagomez @judywatson

Best regards,

Swifty