Brave has been working just fine on my Win 11 PC until this morning. Now when I click on the Brave icon I see a small blue spinning circle for a few seconds then nothing. Brave doesn’t open. I tried it a number of times with the same results. I rebooted, tried downloading and installing again but with no change.
Any help would be appreciated.
Description of the issue: How can this issue be reproduced?
Hi. What Version of Brave are you attempting to install (Make sure it is the latest version)?
In order to help do you think you could type in “System Information” to the task bar and tell me what “Version” your Windows 11 build is, as well as the System Type?
Please see the photo attached for better directions:
In my example I am looking at a Windows 10 system yours would show Windows 11
One option you could try is to completely clear out brave settings in the AppData Folder. But before you do you might want to make a back up of your History and Bookmarks and Preferences file. To do this open file explorer and type into the directory bar:
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default
Locate three files in this folder named:
History
Bookmarks
Preferences
Copy these files to a safe destination for backup later.
If you have Brave Wallet data you want to keep, copy the folder called “BraveWallet” (found in the same directory as the other files) to a safe location as well.
Once you are done backing up those files, navigate to the %LOCALAPPDATA%
directory (found by typing into the directory bar in File Explorer):
Locate the “BraveSoftware” folder and delete it by right clicking and hitting the delete option.
Now navigate to the Brave website and reinstall brave.