Brave vpn took my money and geve nothing in return

I tested brave vpn by getting a trial and was planning on canceling it but before I could it took my money.
I was then interested to find that whilst the money had been taken from my bank it had not reactivated my VPN subscription and I would like to know why.

Hello! If you login to account.brave.com do you see an active subscription?

If you’re still having trouble, submit your issue here and we will be happy to take a look. Thank you!

No I did have an active subscription but the VPN was saying that I didn’t have a subscription then it disappeared along with my money.

If you’re still having trouble, submit your issue here and we will be happy to take a look. Thank you!

1 Like