Brave Software International received all my BATs

Brave Rewards Rewards Support
1

I have been charged for 1.25 BAT - which is basically all I’ve earned so far - by Brave Software international, without any notice.
I’ve set my Auto Contribute to OFF at the very moment of installing Brave Browser in July this year (07-2020).

Is there a way to recover those BATs? Also, How do I stop this from happening?
I am using the latest build ( [Version 1.15.76 Chromium: 86.0.4240.111 (Official Build) (64-bit)] ).

Thanks in advance

2

Thanks for reporting. I can help to troubleshoot. A few questions to start:

  • Do you have multiple devices linked to your Uphold?
  • If so, can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

3

I don’t think I have multiple device, but if you could tell me how to check for it I would make sure I’m not mistaking.

4

Hello I lost most of my brave rewards to this brave publishers. Is this some sort of bug. I see several people having the same complaints.

5

That’s okay @Nox1793. Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/ for your device listed above?

6

should I send it privately?

7

Yes please @Nox1793, please send in a DM. Thank you.

8

I have the same problem.

Thanks for the solution @steeven

9

I have the same problem, Brave Software International removes all of my hard earned BAT and my balance is always like 0.002 BAT or something because of this 2 BAT withdrawal per month. Really annoying.

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10

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