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Description of the issue:
My brave://rewards opens to a blank page. I cannot get to my settings
*
How can this issue be reproduced? When I try to open settings in brave browser
Expected result: highly get restored
Brave Version( check About Brave
): 1.37.112
100.0.4896.79
Mobile Device details
TCL10L model T770B
Additional Information:
Android 11
chh_68
April 14, 2022, 4:59pm
2
A similar problem was solved but it seems to be solved for destop and not on android. Possibly it may solved for android too. Update your browser when the next update hits.
Thank you for the reply.
How can I update the browser without deleting it?
My wallet is disconnected as well some how and the great box in the attached picture is grayed out and that is what opens the blank rewards page.
Still not fixed yet on end.
Thank you for your time,
Chris
chh_68
April 15, 2022, 2:57am
4
**Briefly describe your issue:**Maybe it’s me, but my rewards screen is blank, as well as #verify. I tried to untether from Uphold as a fix. Can’t reconnect.
**What Operating System and Brave version are you using (Menu --> About Brave)?**Android 11; Build/RKQ1.210420.001
Brave 1.37.112, Chromium 100.0.4896.79
**Is your browser wallet currently verified? (yes/no)**no
**What date did you verify your wallet?**April 06, 2022
**Have you been able to successfully receive payments in the past?**Y…
Check this thread. Both of you are having same problem.
@Mattches This user is too having same problem (blank reward page on android) like the other one.
1 Like
@chh_68 thanks for the heads up. Yes we have an open issue for this @airplanelane
opened 05:06PM - 14 Mar 22 UTC
feature/rewards
priority/P2
intermittent-issue
release-notes/include
regression
OS/Android
## Description
User seeing a blank brave://rewards settings page. This was an… issue in the past but was fixed https://github.com/brave/brave-browser/issues/10492, so might be a regression.
## Case 1
>Brave Version - 1.35.103 Android 11 Samsung M51 / SM51-M515F Not a custom OS and no rooting. It started 2 days back when i cleared cache. I am still getting ads and i am still getting rewards in estimated earnings. On that day itself before clearing cache, i had verified my uphold account and transferred my BAT for the 1st time. After transferring i logged out my uphold account from brave browser and cleared cache. I have never installed brave beta or brave nightly.
Summary: Starting happening after user cleared cache
cc: @srirambv
Working to get the Android “blank rewards page” issue prioritized and resolved asap.
1 Like
Matches,
Thank you for the update and letting me know it is being looked into.
I will be waiting.
Thank you,
Chris
All,
My brave rewards page is now opening. That is good news.
But I can’t verify my account. I got the unveried tab to very but nothing happens yet.
Than you all for the support.
Chris
1 Like
Do you mean that tapping it produce a blank screen?
Try this out, it worked for me. You must delete the integration on uphold as well to re-verify.
1 Like
Thank you very much.
That worked. Very helpful.
I can now open my rewards page and link it to my uphold.
Thank you again for all your help.
Thankful,
Chris
3 Likes
system
Closed
May 18, 2022, 10:48pm
11
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