Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
How can this issue be reproduced?
Expected result:
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Mobile Device details
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Aje42
June 20, 2022, 4:11pm
2
I’m currently facing the same issue with my reward page. I hope they can work this out. It’s been like this for more than two weeks.
Aman_M
June 20, 2022, 6:42pm
3
@gerpher @Aje42 What is your OS and Browser version? A GitHub issue was logged and closed as per previous reports- https://github.com/brave/brave-browser/issues/21649
If you are on latest version, feel free to post a comment on the above GitHub issue. Do post an update.
Aje42
June 20, 2022, 6:58pm
4
I’m definitely on brave latest version;
1.39.120 Chromium: 102.0.5005.99 (Official Build) (64-bit)
Aman_M
June 20, 2022, 7:01pm
5
Cool. I’ve added this thread as +1 on GitHub.
I have the latest brave browser on android.
Aje42
July 2, 2022, 9:36am
7
Have you found solution to the blank-reward-page problem? Because now I can’t see anything about my reward earned in June.
Still the same. Don’t care anymore as brave banned my country for linking my uphold to the brave browser.
I will have to tag @Mattches here.
If you’re encountering this issue, its best at this time to submit a ticket to us here:
system
Closed
August 4, 2022, 7:15pm
11
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