I had enough with Brave and Brave rewards. I only received BAT once the past 12 months.
UPHOLD is a joke, Brave is a joke. Every time I send a ticket for not having received any BATs, I receive the same reply, that my account is flagged and have to reset it. Meaning that every BAT I earn, goes to the Brave team.
I want to use my own wallet to keep the BATs and do whatever I want with them.
No more Brave for me, there are better safer browsers out there.
P.S.: You have to improve your customer service as well, use human replies not generic bot ones
This wouldn’t be what gets said. If your account is flagged they either reinstate it or tell you it won’t be reinstated (meaning you’re permanently flagged/banned). There would/should not be anyone telling you to reset it because that would do you no good. You’d be flagged at a custodial account, so any device you try connecting wouldn’t get paid.
Resetting and trying to create a new profile actually is more of a fraud thing. It was people trying to circumvent restrictions, which is why things now are on a larger scale.
And in regards took Brave, Evan is from Brave and asking for ticket number to give a second look and help if there’s been any misunderstandings. So would do that. But I at least wanted to point out the things listed above.