Briefly describe your issue:
My rewards are not transferring to uphold. My browser says I have 0 BAT and my connected Uphold account didn’t receive this months’ rewards (due to enter October 8). I also connected my mobile Brave account to the same uphold wallet, same problem happened on mobile.
I was supposed to receive 0.75 BAT but they disappeared from my Brave Browser and never got into Uphold.
What Operating System and Brave version are you using ( Menu --> About Brave
)?
Windows 10.
Is your browser wallet currently verified? (yes/no)
Yes.
What date did you verify your wallet?
Sometime in August 2021 I believe
Have you been able to successfully receive payments in the past?
Yes, once. It last month. Now I have my mobile and desktop connected to my Uphold and both didn’t get it.
Are you using a VPN? (yes/no)
Some times I do, but it is usually always disabled and only used quickly in odd situations.
Are you in a supported region (see here for list of supported regions)?
Yes, Portugal.
Does your device pass the SafteyNet check (Android only)?
Not applicable.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes.