Briefly describe your issue:
Brave rewards disappeared. I went to Brave Rewards and tried to log in. There was a popup about my account being flagged. Now, I cannot log in and cannot verify my rewards.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10
Version 1.37.111 Chromium: 100.0.4896.79 (Official Build) (64-bit)
(https://brave.com/latest/)
Is your browser wallet currently verified? (yes/no)
It was and now it is not.
What date did you verify your wallet?
unknown
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
n/a
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes
brave://rewards-internals shows wallet is no longer connected.
@Mattches @steeven do you have any idea what may have happened and why my wallet is no longer linked? Thanks.
Please send me a DM with your wallet payment ID, found on your brave://rewards-internals page.
Thank you.
DM sent. Sorry for the delay.
A mi me esta sucediendo algo similar en la tablet. Recompensas desaparecen periodicamente. Incomprensible.
@Mattches , my wallet is still not connected.
I linked my Gemini wallet, and that worked. Of course, there is zero BAT in there, since I had been using the Uphold wallet. The time I noticed this problem, there was a strange message about my account being flagged. That’s when the issues started.
Submitted a support ticket at the request of @steeven
Looks like Brave support got me taken care of. Thanks @Mattches, @steeven, and Brave Support!
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