Briefly describe your issue:
After receiving the message “Credentials process not succeeded LEDGER_ERROR”, my previous month reward is unclaimable, says it is processing but I have not linked to Gemini nor Uphold since my region is not available. Shouldn’t the reward enter my wallet?
What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.42.88 Chromium: 104.0.5112.81 64 bits
Is your browser wallet currently verified? (yes/no)
no
What date did you verify your wallet?
can’t verify
Have you been able to successfully receive payments in the past?
no
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
no
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
not linked
hey it looks like a global problem that the team is investigating perhaps you can send your credentials to maatches, like your wallet id what version of brave you using a screen show of your rewards page and what version of operating system your using
The same thing happens to me, I had to claim the BAT from the ads and they still haven’t added me to the wallet (I don’t have verified wallet). I just have to wait for them to solve the problem, right?
I still see the number 1 in the triangle.
Payments Paused