Brave reward not claimable after error

Briefly describe your issue:
After receiving the message “Credentials process not succeeded LEDGER_ERROR”, my previous month reward is unclaimable, says it is processing but I have not linked to Gemini nor Uphold since my region is not available. Shouldn’t the reward enter my wallet?

What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.42.88 Chromium: 104.0.5112.81 64 bits

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?
can’t verify

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
not linked

hey it looks like a global problem that the team is investigating perhaps you can send your credentials to maatches, like your wallet id what version of brave you using a screen show of your rewards page and what version of operating system your using

As stated above this is part of an ongoing issue that the team is working to address presently:

We appreciate your patience.

This is old problem it happens all time there is no solution for this .

1 Like

The same thing happens to me, I had to claim the BAT from the ads and they still haven’t added me to the wallet (I don’t have verified wallet). I just have to wait for them to solve the problem, right?
I still see the number 1 in the triangle.

1 Like

Verified Uphold wallets: :yellow_circle: Payments Paused
Verified Gemini wallets: :yellow_circle: Payments Paused
Unverified wallets: :yellow_circle: Claims Paused

make your own explaination fellas…

programmer right?:joy::joy:

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