When I launch Brave I only see a blurry image that is unreadable
This started the day after my iPhone 12 Pro Max received an update from Apple to IOS 14.6
Brave Version( check About Brave): I can’t read the initial screen
Mobile Device detailsiPhone 12 Pro Max
Additional Information:
How do you recommend I correct this? Should I delete Brave from my phone and then do a fresh install from the app store? Thanks in advance for your help.
J
Hello? It has been 26 days since I posted this. Do the Brave Support Staff monitor this board? My problem still exist.
QUESTION:
What can I expect if I delete the app and then re-install it? I have a sync phrase saved that I can use to sync my new Brave but have never done this before. Anybody here ever done that? If so please share your experience with how it went.
But when I did it, Brave was still installed on my pc and I synced into my phone.
So I think for safety u should first use the Phrase code on pc then reinstall Brave on the phone…
Also that Code doesn’t backup you BAT Coins if you have any accumulated…
This is strange, can you try uninstalling and reinstalling Brave? If you have enabled Sync you should be able to retrieve the things you enabled for Sync using that passphrase.
@ItzMeRajat iOS does not support Brave Rewards at this time.
This is getting more strange… I tried to delete brave and reinstall it but when I go to the app store to download it all I see is open, like it is still there and did not get deleted. Any suggestions???
I just started having this same problem on iOS. I’ve tried force-quitting Brave and restarting my phone, but the app only shows that blurry image when it opens. I can’t tap on anything or interact with the app in any way.
I do have a PIN set, along with Touch ID enabled. It prompts me for my fingerprint, unlocks, and then just shows that blurry image.
I upgraded iOS from 14.2 to 14.6 yesterday. I updated Brave to 1.28 just now, but the problem continues.
Obviously, the app is unusable now, so I hope Support can help!