Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I have the iPhone version of Brave. Often, I have to leave the Brave app to use another app. When I return to Brave, I can see nothing—just a white, out-of-focus display. This is very aggravating—I would like it to permanently stop. Sometimes, I have to force stop Brave to get it to return to normal. Then I lose whatever web page was previously displaying on Brave.
How can this issue be reproduced?
- See above.
Expected result:
The expected result is to see the web page that was previously displaying on Brave.
Brave Version( check About Brave):
1.23.1 (21.2.24.16) Which of these numbers is the version?
Mobile Device details
iPhone 11 Pro Max, iOS ver. 14.4.1
Additional Information: