Brave message for Ads payout just disappeared and so did rewards

Brave Rewards
1

Briefly describe your issue:
All messages about ads payout disappeared on browser and so did all earnings. I know claims are still processing but at least it should still show payouts are on its way right? I tried to verify wallet and it shows limit reached, so its not banned.

What Operating System and Brave version are you using (Menu --> About Brave)?
newest Brave night & win10

Is your browser wallet currently verified? (yes/no)
no

What date did you verify your wallet?
n/a, unverified

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?
n/a
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
ye

2

@3DMichu

In a Brave Browser > New Window, go to: brave://rewards-internals/

and see what might indicate a problem.

Also, study:

3

@3DMichu

Probably @Aman_M can explain what has happened? (Tx)

4

@3DMichu The banner “X BAT arriving in Y days” remains till 11th of the month. Since you are unverified, do you see a claim button on clicking the BAT triangle? Or in brave://rewards/ perhaps?

Device linking limits were removed last month. Are you still getting this error?

If you don’t see a claim button and/or still see “Device limit reached” error, you should raise a support ticket here- https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431

1 Like
5

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