Brave crashes on startup trying to make new tab, and when creating new tab, crashes

Description of the issue:
Brave suddenly crashed recently, and when I tried to start it back up, it just crashes instantly. I can go back to my previous tabs by creating a private window and opening settings, but if I create a new tab, it crashes, and when I try and open up a new tab, it takes me to the page about:blank#blocked.
Steps to Reproduce (add as many as necessary):

  1. Somehow get Brave to crash?
  2. Open up Brave
  3. Crash.

Actual Result (gifs and screenshots are welcome!):


When I open it up normally, just opens up and crashes instantly

Expected result:
The browser opens correctly

Reproduces how often:
Every time

Operating System and Brave Version(See the About Brave page in the main menu):
Windows 10, Version 1.43.88

Additional Information:
I restarted windows, reinstalled brave, and cleared prefetch files. I also added ā€œC:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exeā€ --disable-brave-sync to target, and nothing worked.

My Brave also started Crashing on startup today. I literally used the bathroom and came back and It wouldnā€™t open up without crashing. I can only open private tabs. If I try to enter the settings it also crashes. This is what I found
image

1 Like

Ive exactly the same problem.
Iā€™ve also a little workaround for it.
Try to open your Browser in administrative mode and go the your settings and change your " New Tab Page" to ā€œBlank pageā€

3 Likes

Hi

Open brave://settings/newTab and check if dashboard is the choice for new tab; If this does not resolve the issue maybe one of your extensions causes the issue to happen; Or try reinstalling Brave as follows:

Open brave://settings/help, Click on the word ā€˜Versionā€™, download the setup file and reinstall Brave.

Hi @RogerNoEars, @Tak3aStepBack, @78wesley and @invincible69 welcome to Community :smiley:

Could you kindly share the following:

If the browser remains active on start - go to brave://crashes/ and send me a DM of the Crash IDs.
If the browser crashes immediately on start - go to AppData\Local\BraveSoftware\Brave-Browser-Nightly\User Data\Crashpad\reports and send me a DM the .dmp files.

We can investigate further what is happening.

Thanks!

|Local Crash Context:|79780289-eca6-4def-881e-13510a3bb25e|
Local Crash Context: 10c1271e-6ab6-4003-867f-1528c4509548
|Local Crash Context:|66713f54-53b4-423b-b194-894608fff4b0|
Uploaded Crash Report ID: a12a0300-74c0-c508-0000-000000000000

While using the Oculus app it tried to force me to make a Meta Account and opened brave and it didnā€™t crash! I also noticed I can open links on discord to websites to open brave. But If I try to make a new Tab it simply crashes. BUT When I set my New Tab to Blank Page It no longer crashes.

TLDR: Set New Tab to : Blank Page to Fix for now


Hey there folks - good find with the work-around

Thereā€™s one open report with details that may help narrow the problem down. For any of the folks crashing, can you please visit brave://flags/#brave-sync-v2 and report if this is disabled?

We are seeing that as a known issue captured with https://github.com/brave/brave-browser/issues/25156

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For me it was set to Default. And when enabled it prompts me to relaunch. After relaunching I tried to see if I could set my New Tab back to Dashboard. But Even after enabling Brave Sync v2 it still crashes when trying to open a new Tab. So for now I set it back to Default and also set my new Tab back to Blank Page.

Heres the crash thing
Local Crash Context: de3cc681-215c-453a-800e-408f4a589bf6

@Tak3aStepBack thanks for trying the Brave Sync v2 as default (youā€™ll have to relaunch after changing it). Default is the correct value. Can you visit brave://crashes and upload that report? It should have a report ID you can then share (maybe you can share here!)

Thanks :slight_smile:

OK folks - I may have found the root cause here

I confirmed new tab page will crash when you DISABLE this flag:
brave://flags/#brave-news

Iā€™d highly recommend setting this back to default and then disabling Brave News in settings instead

3 Likes

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