Brave application "failing to start correctly"

Browser Support
1

Description of the issue:
When loading Brave, I get a pop up error saying it failed to start correctly, and I can only click OK to close

Steps to Reproduce (add as many as necessary): 1. 2. 3.
Load Brave

Actual Result (gifs and screenshots are welcome!):
Screenshot 2024-07-17 191924

Expected result:
Brave loads as it has done for years

Reproduces how often:
Every time now

Operating System and Brave Version(See the About Brave page in the main menu):
OS is Windows 11, I’ve uninstalled and reinstalled Brave so it should be the latest version

Additional Information:
I’ve restarted PC
Closed any Brave processes in Task Manager
Uninstalled Brave and deleted any references to it on my PC
Reinstalled from website
Ran as administrator

1 Like
2

@TeeferTiger,
Can you tell me if you have any anti-virus software running at this time?

3

No, I disabled that as part of trouble shooting (also checked if that had updated recently as I was using Brave earlier and it was fine)

4

I have the exact same issue, exact same error code. Started right after 7/17/24 Windows 11 Update.

By copying in File Folders the Brave.exe and renaming the copy “Not Brave.exe” it runs just fine.

Now this won’t work with any Windows system settings of course, so if you have set Brave to default browser, not going to be fun, but you can run the browser.

Microsoft doesn’t like you Brave.

5

That’s it!

Went into C:\Program Files\BraveSoftware\Brave-Browser\Application, copied the exe, used the copy and it’s working.

Thank you <3

1 Like
6

Same problem, just suddenly happened. Done usual trouble shooting, will try the renaming. I don’t think its a microsoft problem as I don’t allow downloads and block access. Think its a brave problem

7

Renamed as Not brave and now back to functioning.

8

I will add that I’m still getting the pop up message whenever one of the ads pops up though, but Brave hasn’t conked out and as long as I use the “not brave” exe, it loads

9

I don’t get the pop up message, that’s interesting.

10

Same exact issue. Windows 10. Did an uninstall/reinstall and problem still occurred. Using the renamed .exe workaround lets the app start.

Update: Turned off ESET Browser Protection and everything starts fine with the normal .exe. Looks like the problem is with Brave/ESET compatibility with the latest Brave update.

1 Like
11

got the same problem today on Windows 10 latest update,with latest ESET installed and after last update of Brave i got exactly the same error code… I went to eset and turned off the “all browsers protection” and voila - brave runs as before… no need to reinstall rename or anything… just that thingy with eset and that it…

1 Like
12

@Bearded_Thistle @Barktooth thank you for reporting the ESET fix. I’ve informed our devs about this to see what we can do on our end.

13

I’m experiencing the exact same issue and error code after the Windows 11 update on July 17, 2024. To temporarily resolve it, I copied the Brave.exe file and renamed the copy to “Not Brave.exe,” which allows it to run without issues.

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