That’s not true. I do see your own Topic has no response yet. Meaning with all the activity on this site, it went overlooked. My BAT disappeared and I can't view my reward page
The only official response from Brave in regards to the issue was:
I’m not sure if you’ve actually created a Support Ticket like Mattches advised to do. Keep in mind Brave Community is mainly “community,” meaning Users who help each other. It’s not always staff from Brave who will see and respond to it all. If you need Brave to assist, you need to properly contact Support by creating support tickets or by creating a Github account and learning how to post Issues and all there.