BATs not received on Uphold

Good morning all,

I have a little problem with my BAT wallets. I use two computers with Brave synced and both logged in to the same Uphold account (I also use a smartphone logged in the same way).

Everything is going well on my PC1, I collect BATs and they are transferred to Uphold.

On my PC2 on the other hand, I collect BATs but they are not transferred to Uphold, yet if I click on the BAT logo at the top of the browser I have this:

It counts the BATs I have on Uphold + the BATs earned on this browser. However, the transfer is never made to Uphold.

Do you know why and how to solve this problem?
I tried to reconnect Uphold, without success.

Have a nice day!

Thanks for following up. This is still a known issue that’s being investigated and updates can be tracked here - Fix for BAT not porting to Uphold wallet.