BAT suspended / suspended payout

any one of the support here can give me an idea how long to resolve BAT suspension?
its been 2 weeks since i sent messsage to suspension@brave.
until now i dont have recieve any message of what is going on about my issue.
may account suspended because i get 503 , BAT token TIPs.

i hope one of the support notice this message .
Thank you!
Godbless all.

@Argene please DM the email linked to your account.

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