BAT Stuck in Browser

I have BAT tokens stuck in my browser for several months.


I cannot withdraw these tokens to Uphold. I posted about this a few weeks ago, but no one has responded yet: No rewards received since 13/2/21

Clicking on the Withdraw button opens my Uphold wallet and does nothing else:

I sent @steeven a PM with my wallet info 2½ weeks ago; I’m still witing to find out what the problem is.

What Operating System and Brave version are you using (Menu --> About Brave)?*

Edition Windows 10 Pro
Version 21H1
Installed on ‎05/‎08/‎2020
OS build 19043.1052
Experience Windows Feature Experience Pack 120.2212.2020.0

Brave Version 1.25.72 Chromium: 91.0.4472.101 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Yes (see first screenshot)

What date did you verify your wallet?
Over a year ago

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

1 Like

Same Issue I had been saving up my coins until one day I connected Brave to my verified uphold browser and now I cant click withdraw and its stuck. What a waste of months of saving up. In other words brave made money off us but we are screwed? Fk* brave I’m so disappointed and if the coins are stuck then how do I know i was ever going to get them and not just led on?! angry for wasting so much of my time. I’m with you in the same boat but they don’t reply they don’t care and I’m pretty sure we are screwed and going to lose all these coins we saved up making them money by trying to never miss an ad or using this over my usual default browser. Much sad.

Thank you for making a video but for me once I connected my verified uphold I cant even click that withdraw button anymore. It used to work before I connected it to uphold. Now clicking whtdraw does nothing. Does not take my to the cards page it does for you. I just click and nothing happens at all. It used to tell me to verify if i clicked withdraw but now that I did connect it its a dead link. Jee. What a surprise. I cant say im not bitter about it. Months wasted really bug me as if my time wasn’t short and stressed out as it is. Thanks brave. Thankfully I work in the film industry and let plenty of people know to stay away at my company which should help get the word around.


My friend recommended Brave to me. I didn’t sign up using any referral links or anything, but Brave looked good, and it was by Mozilla’s ex CEO before all the bullsh* started. Big mistake, i shouldn’t have trusted Brave.

I’ve been collecting BAT for 2 months since I started on the 4th of april, but despite all the BAT I’ve collected I have not received a single cent. My uphold was created and connected, I messaged Uphold too just in case but they said it was Brave’s side. I came to this forum thinking maybe it was just me that had an issue but there are so many people!

As I see it this is all a crpyto scam to attract people into brave and build up brave’s advertising hold. brave probably never intended their popularity to blow up as it did and now they have problems paying everyone. they pay just enough to most people but not all. that’s how they keep the scam running.

@theace @OSGondar How many Brave profiles/devices have you linked to your Uphold account? Have you tried unlinking and relinking?

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When you unlink and relink, does it complete the process and show that your Brave account is fully verified again?

Ok. The Brave devs have identified (but not yet solved) an issue in which an Uphold wallet verification doesn’t complete properly, which prevents BAT from being transferred to that wallet, but that doesn’t sound like what you’re experiencing.

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Same, my BAT has been “stuck” in the browser and still awaiting an answer/resolution from brave support

1 Like

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!