Brave Rewards Stuck in Browser

So it looks like my BAT has been stuck in my browser since I downloaded it. I’m connected and verified with UpHold but my rewards haven’t been sent from my browser.

Brave is fully updated and I’m on the latest MacOS as well. Any suggestions?

Please provide the following basic troubleshooting information, which is needed to help diagnose your issue:

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned OFF Auto-contribute on all of your devices linked to Uphold??

Briefly describe your issue:
BAT stuck in browser from beginning.

What Operating System and Brave version are you using ( Menu --> About Brave )?
MacOS Brave Version 1.26.74 Chromium: 91.0.4472.124

Is your browser wallet currently verified? (yes/no)
yes

What date did you verify your wallet?
03/28/2021

Have you been able to successfully receive payments in the past?
Yes from my Linux OS laptop

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned OFF Auto-contribute on all of your devices linked to Uphold??
Yes

So none of your Brave Rewards are transferring to your Uphold account? What does your brave://rewards-internals page show for the External wallet status? (Please DO NOT post your Wallet payment ID or your Wallet address.)

It says verified and the address

The same thing is happening to me… But its the first time for me after 6 months…

I got the BAT payment before it had started processing for Verified Wallets… SO it means that I have an unverified wallet now… It sucks but can’t do anything

So you were able to get rewards on your Linux laptop but not on your MacOS?

@steeven @Mattches @GreenBananaPorridge

1 Like

Hey @MadFerIt71 ! Welcome to the community :smiley:

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

Porridge

1 Like

Yes I believe so. Thanks for your help.

1 Like

Thank you, just DM’d you the info.

Hey, i got the same problem, my rewards are locked in the browser and not coming to my Uphold Account. I read that we can’t have more than 3 “uniques computers” links to the same verified Uphold account. For me it’s just that i reinstalled my Windows multiples times and i think it count as “new” computer. Can you help me in that case ? Thanks !

I too have the same problem but I have a Creators Account, since I have a YouTube channel… So I can just donate it to my own channel and it gets sent to my Uphold Account. You too can apply for a Creators account here: Brave Creators Sign Up and just donate the BAT to yourself… [Minimum Payout amount is 5 BAT]

2 Likes

Hey, thanks for the idea, I have a twitch channel, i’ll try with it !

Glad I could help :slight_smile: !