Briefly describe your issue:
I have had the bug for around 9 months where old BAT rewards, from before connecting to uphold, were stuck in the browser wallet. This is a known issues and has been addressed by the devs on the forums for a while so I never made a post about it.
Today I noticed that when i click the brave rewards button (to the right of the URL bar) that all of the BAT that I did have that was stuck has disappeared and its only showing me my uphold balance. I had ~150 BAT that has now disappeared. What can I do?
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10.
Browser Version: Version 1.33.106 Chromium: 96.0.4664.110 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
March 9th was my first payment to uphold from brave. This is when the stuck BAT in the browser wallet stopped getting topped up
Have you been able to successfully receive payments in the past?
Yes into uphold but not the stuck BAT
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
No