BAT Rewards balance dropped to zero after verifying Uphold wallet

Brave Rewards Rewards Support
1

Hello -

I opened an Uphold wallet and completed the verification process. Upon finishing that registration, my BAT balance dropped to zero. Uphold does not report any transfer from Brave.

Any insights on what might have happened? It appears similar to this issue, but I did not see a resolution.

Thanks very much.

2

I have the same problem.

3

I have the same issue.

4

Same here. It’s worked its way up to about 21 BAT, but Uphold shows zero. Can’t figure it out.

5

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!