Briefly describe your issue:
About 3 days ago I “verified” my brave rewards wallet by linking it to Gemini. As a result, all my BAT disappeared immediately (I only had around 12 to be fair), and were not sent to the Gemini Wallet as they should have been. I contacted their support and they told me to write a message here.
What Operating System and Brave version are you using (Menu --> About Brave
)?
macOS Monterey 12.0.1
Version 1.32.115 Chromium: 96.0.4664.93
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
9 december 2021
Have you been able to successfully receive payments in the past?
No
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
not android
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Auto-contribute is turned off, but anyways it’s linked to Gemini not Uphold.