Briefly describe your issue:
I have explicitly opted out of auto contributions many months ago. I have verified this numerous times in the past across all devices. However, today, after an error, Auto-Contribute turned on and two withdraws were made from my Gemini account to Brave Grants, both within a second of each other.
While losing 2 BAT isn’t a huge deal, I want to understand what bug led to this and how do I ensure I don’t lose any more.
More details:
Brave rewards showed an error along the lines that it wasn’t able to deposit this month’s Brave Ad Rewards into my linked and verified Gemini account. I clicked on the manage button in the Brave Rewards header then clicked “verifying” as this has resolved issues before. I was already verified, but it still processed the linking request then showed me some message about the operation in progress (I wish I had the actual wording). For good measure, I did this operation again to make sure it wasn’t an transient bug.
I then scroll down and I see that Auto-Contribute is now on. It was off before I’ve checked it numerous times. I then check out Gemini and I see that 2 BAT have now been withdrawn. I also check my other devices and Auto-Contribute is still off there.
How do I ensure that I don’t lose more to Auto-Contribute turning itself on? It’d be great to recover the loss, but I’m more worried about this occurring again.
What Operating System and Brave version are you using (Menu --> About Brave)?
OS: Pop_OS! 22.04 LTS (Kernel: 6.2.6-76060206-generic)
Brave: Version 1.49.128 Chromium: 111.0.5563.110 (Official Build) (64-bit)
Is your Brave Rewards Profile currently verified? (yes/no)
yes
What date did you connect a your Brave Rewards Profile?
What is this asking?
I’m not sure. Been using Gemini since it was offered on Brave. Been using Brave Rewards since a few months before Gemini support.
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices?
yes. However, it turned back on after an error leading to the issue.