Android phone no longe receiving rewards and no longer verified

Brave Rewards Rewards Support
1

Briefly describe your issue:
My balance shows BAT, however it is unverified, used to be verified, but unable to click to verify again. Also not receiving BAT

What Operating System and Brave version are you using (Menu --> About Brave)?
Samsung Flipz4 with Android Brave version 1.45.188, Chromium 109.05414.119

Is your Brave Rewards Profile currently verified? (yes/no)
No…? Used to be… Trying to verify again
What date did you connect a your Brave Rewards Profile?
No idea.
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
yes

Have you manually turned off Auto-contribute on all of your devices?
yes

2

Hi @baconmanic42 thanks for reporting.

Could you further elaborate what happens when you try to verify your Brave Rewards Profile?
Are you seeing an error message or you do not see the verify button?

3

Negative… I get no errors, just no response.

4

Thanks @baconmanic42 for your prompt reply. Please update to the latest version of Brave and try again.
Please be advised of the latest changes to Brave Rewards. You can learn more here -

5

Could you restart browser or phone ?
That happens on my android as well and doing that helps.

6

Yeah seems a full shutdown and restart of the phone works.

7

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