Briefly describe your issue:
Rewards has worked for me on desktop and laptop devices but my android browser has issues. In chronological order:
- My brave rewards balance has never loaded correctly when tapping the rewards icon in the bar. I have to access the rewards settings page to view my balance.
- Unable to verify - I saved up around 25 BAT in order to verify but verification (with uphold) never worked.
- A few months ago, those 25 BAT disappeared, my balance showed 0, and I have not earned a single reward since despite receiving multiple ads per day. Account still shows unverified.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Android 12, Brave 1.40.113, Samsung Galaxy S21
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Sometimes. It makes no difference in the outcome.
Are you in a supported region (see here for list of supported regions)?
Yes, I am in the US
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??