Akismet has hidden my post. 20 days later staff member hasn't reviewed it. Why?

Pretty much what is in the title. I had an issue with my rewards disappearing, which was explained on the forum as a solution to a bug. I’m not going to get into the details, as the post that I submitted had everything in it. My issue now is, why has it been 20 days without a staff member’s review. Whether my issue is founded or not, someone should at least look at it. On the same day, I posted a solution to another user’s problem, which has helped many other Brave Browser users. You would think that would earn some brownie points or something. Would someone please address this, and not three weeks from now? Thanks.

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