Briefly describe your issue:
Attempting to link Brave to my Uphold account. Verification on Uphold has been done.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 Pro
v 1.63.162
Is your Brave Rewards Profile currently verified? (yes/no)
It isn’t letting me create a rewards profile because I can’t connect to Uphold correctly.
What date did you connect a your Brave Rewards Profile?
2/24/2024
Have you been able to successfully receive payments in the past?
First time setting it up in a very long time. It was 2021 the last time I got a payout on this uphold account. Never using this computer.
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes, US.
Have you fully completed Uphold’s CDD requirements?
Yes.
Additional Information
I went ahead and pulled the logs. It seems to be either a certificate error or an issue with the KYC response from Uphold.
Specific Log mentioning the failed KYC check and certificate issue.
[ RESPONSE ]
> URL: https://grant.rewards.brave.com/v3/wallet/uphold/cc1b6aea-6e5c-5e89-9cad-9d0ae80d41c3/claim
> Result: Failure
> HTTP Code: 400
> Body: {"code":400,"message":"error linking wallet: wallet could not be kyc checked: failed to submit transaction: failed to perform api request: Post \"https://api.uphold.com/v0/me/cards/704fe005-411e-4199-96e6-053d0a969d52/transactions\": failed to validate certificate chain: the server certificate was not valid"}
[Feb 24, 2024, 1:54:01.6 PM:ERROR:post_connect.cc(96)] Unknown message!
[Feb 24, 2024, 1:54:01.6 PM:ERROR:connect_external_wallet.cc(116)] Failed to connect uphold wallet!