Ad blocking no longer works after new update

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting

Description of the issue: ads are showing after the recent update

Exact URL of the website in question:

Screenshot of the ad as it appears in Brave
Did the issue present with default Shields settings? (yes/no) yes…I was using standard …i switched to aggressive…still it is showing ads…

Does the site function as expected when Shields are turned off? yes

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no): no

Does the site work as expected when using Chrome? yes

Brave version (check About Brave):

the video ad also played initially

Follow the steps from the thread below to make Brave re-download the ad block component.

i did it …but it is showing ads still

Does Brave Shields display nothing has been blocked?

Try in a Clean Brave profile

1 Like

yes…i don’t know why…

I was going to tag @fanboynz as he is the person who can assist you the best when it comes to blocking stuff, but he showed up without me tagging him. Check whether everything works as expected in a new user profile, as per @fanboynz’s suggestion.

created a new profile still have the issue

Try testing in Brave Beta which will be in a seperate profile, then open the youtube clip there

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.