19,75 BAT that have disappeared

#1

Hello!

Last month I transferred 19,75 BAT on my Uphold account and I am seeing that 4 days ago they were retransferred on my brave account but impossible to see them and I do not remember that I did this moove. Can you please let me know where are now these BAT?

Thanks.

Txx

#2

Thanks for reporting. I’d like to ask a few questions to start:

  • Do you have multiple devices linked to your Uphold? If so, how many?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

#3

Hello!

1 - No i don’t have multiples devices linked to your Uphold

2- Attached screen shots as requested.

Thanks

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#4

Hello Steeven,

I sent you everything the other day.

Can you please get back to me?

Best.

Txx

#5

Thanks for your patience. What’s the email linked to your Uphold? Can refund you that way.

#6

Hello Steeven,

My email is tracybakala@gmail.com

Thanks in advance.

xxx

#7

Thanks - I’ve just refunded your wallet.

#8

Thank you.

Txx

Envoyé depuis ProtonMail mobile

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#9

hello Steeven,

OI really don’t know why this is keeping happening?

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I never sent this to brave.

00f3a451-d5e0-4aad-8ec2-3ca7bb27a94f

Can you please have a look?

Thanks.

#10

@Gregyva1981, just to confirm, did you disable Auto-contribute on this device?

#11

Hello Steeven,

I am trying to understand why all the times my entire gains are sent to brave all the times.

I sure want to contribute but not with everything as I also want to accumulate.

So yes I disable the auto-contribute the time to figure out everything here.

Gxx

#12

Thanks @Gregyva1981 - did you ‘enable rewards’ on the browser home screen?

#13

Hello Steeven,

Attached a print screen of my account,

Kindly let me know.

Txx

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#14

Just refunded your Uphold.

#15

Thank you for your help.

Txx

Envoyé depuis ProtonMail mobile

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#16

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