19,75 BAT that have disappeared

Hello!

Last month I transferred 19,75 BAT on my Uphold account and I am seeing that 4 days ago they were retransferred on my brave account but impossible to see them and I do not remember that I did this moove. Can you please let me know where are now these BAT?

Thanks.

Txx

Thanks for reporting. I’d like to ask a few questions to start:

  • Do you have multiple devices linked to your Uphold? If so, how many?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

Hello!

1 - No i don’t have multiples devices linked to your Uphold

2- Attached screen shots as requested.

Thanks

Hello Steeven,

I sent you everything the other day.

Can you please get back to me?

Best.

Txx

Thanks for your patience. What’s the email linked to your Uphold? Can refund you that way.

Hello Steeven,

My email is tracybakala@gmail.com

Thanks in advance.

xxx

Thanks - I’ve just refunded your wallet.

Thank you.

Txx

Envoyé depuis ProtonMail mobile

-------- Message d’origine --------

hello Steeven,

OI really don’t know why this is keeping happening?

I never sent this to brave.

00f3a451-d5e0-4aad-8ec2-3ca7bb27a94f

Can you please have a look?

Thanks.

@Gregyva1981, just to confirm, did you disable Auto-contribute on this device?

Hello Steeven,

I am trying to understand why all the times my entire gains are sent to brave all the times.

I sure want to contribute but not with everything as I also want to accumulate.

So yes I disable the auto-contribute the time to figure out everything here.

Gxx

Thanks @Gregyva1981 - did you ‘enable rewards’ on the browser home screen?

Hello Steeven,

Attached a print screen of my account,

Kindly let me know.

Txx

Just refunded your Uphold.

Thank you for your help.

Txx

Envoyé depuis ProtonMail mobile

-------- Message d’origine --------

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