Your customer service on brave and, confusing and time consuming, is really bad

[Edsoncarlos]

Hi! this linking issue continues with wallet wallet, not connecting, with brave browser. Keep going, I don’t know what to do anymore. I’m going and end the account this problem with you is filling me. your customer service on brave and, confusing and time consuming, is really bad.

[Suhbz]

i totally agree with your point
brave have worst support and the 4 device linking limit is not removed, i was told in november 2021 by some user that they are going to remove it by the end of december 2021 but 3 months passed
only reason support gives us is : “We are working on it”

[suhasnrao04]

Sorry to hear this . But please check out this post which will help you solve your problem

Unable to re-verify wallet

Attention After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account. What i…

[suhasnrao04]

First you need to create a uphold account and then in the brave rewards section you need to click the “Verify Wallet” in the top left corner and then put your uphold ID and password.
IF there are anymore problems please feel free to DM me

[steeven]

Can you please submit the information surrounding your issue to our form there so we can take a closer look?

Brave Help Center

Thank you.