Depp
January 28, 2022, 6:32pm
1
Description of the issue:
Are you using the (new) Brave Wallet or the (old) Crypto wallets implementation ? NEW
How can this issue be reproduced?
Brave Version (check About Brave):
Versione 1.34.81 Chromium
Additional Information:
Hi, I can’t verify my Brave wallet and I can’t log out either, as the brave wallet is connected to 4 PCs.
How can I proceed? thank you
@Depp ,
Are you trying to verify a 5th wallet to your Uphold account?
Depp
January 28, 2022, 9:06pm
3
If I try, the procedure tells me “error: you have reached the maximum verified devices”… so I wanted to log out the 3 extra devices, but I don’t know how…
I am in the situation: I can’t verify my wallet and, at the same time, I can’t log out the 3 account (I logged in 4 times on 4 PCs, my fault).
Please see the following post for instructions on how to submit a wallet unlinking request:
Attention
After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request.
Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account.
What i…
Depp
February 4, 2022, 4:21pm
5
Hi, I followed the instructions and submitted the “wallet unlinking request” few days ago, I haven’t received answers yet. What can I do?
Nothing — you’ve done everything you need to. We appreciate your patience as we work through our large volume of requests. Thank you.
system
Closed
March 6, 2022, 6:46pm
7
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