I recently sent Brave support email a request about how to get back my 20 BAT sent without authorization to @BravePublishers but apparently nobody replied.
So I’m asking here for help.
I’ve got all the “Autocontribution” options turned off, my browser version is the latest and nothing wrong has happened in my Uphold account, I also sent via email all my private infos provided with screenshots but.
How can I proceed?
Thanks for reporting. I’d like to ask a few questions to start:
- Do you have multiple devices linked to your Uphold? If so, how many?
- Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/
Thank you in advance!
Hi Steven,
Thank you for your reply!
Thanks to your questions I noticed that I forgot to check the second account linked to my Uphold wallet, where I forgot to remove the auto contribution function, leading me to the automatic withdrawal.
I’m sorry in advance for the misleading title and the wrong request that I’ve made, if there’s more that I can do please tell me!
Thank you for the patience!
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