Unable to Claim rewards on Android!

[Cline]

Facing an issue where I can’t claim rewards!

Error message appears "Oops something is wrong! Please try again later)

Here’s what exactly happening since yesterday :-

4th September ^^^ (It says “You’ve successfully claimed Ads rewards” but it still stays unclaimed!)

5th September ^^^ (It says “You’ve successfully claimed Ads rewards” but it still stays unclaimed!)

Things I have tried :

• Restarted device
• Cleared Cache
• Page 100% Zoomed

Things I have checked :

• Proper internet connection

Additional info :

• Uphold is not verified/connected
• Last month I successfully claimed the Rewards
• In my another phone there was no such issue.

Brave Version + OS Info :

• Lattest Version of Brave - 1.12.113, Chromium 84.0.4147.125
• OS :- Android 10; Mi Max Build/QQ1B.200105.004

[unparalleled82]

Lots of people seem to have this issue and they don’t bother to look into it. I’ve reported this month’s ago and never got a reply or fix

[Cline]

Update : Browser updated to latest stable 1.13.85 still the issue persist.

[steeven]

Hi @Cline, is this issue still presenting itself? Have you been able to successfully claim in the past?

[Cline]

Yes! Even after updating the app the issue is still there!! @steeven

IMG_20200908_202247_574|281x500

[Cline]

Yes I was able to claim the rewards in past. I can DM you internals

[Cline]

I DMed you rewards-internals please check, thanks.

[steeven]

Thanks @Cline, will review today.