Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
When I click the Claim button to claim BAT, I get the following error “Oops! Something went wrong. Please try again.”. I have tried multiple yes, for days in a row, and I get the same message again and again.
How can this issue be reproduced?
- On mobile phone
- On Brave browser
- Clicking the “Claim” button on the rewards upper right section.
Expected result:
See my rewards
Brave Version( check About Brave):
Latest
Mobile Device details
Motorola mobile phone