Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible" Problem

Brave Rewards Rewards Support
1

Hi had a " Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible." message for the last couple weeks ,ive tried restoring my wallet ,at which point it changed from the orange " Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible." message to your wallet has updated in blue ,but as soon as refreshed changed back again ,need help thanks ?

2

@Rassterlin,
Can you tell me if there’s an ‘x’ at top-right of the message you can click to dismiss it?

3

no there wasnt ,but i fixed it by making another profile and restoring my wallet :wink:

Thanks

but lost some previously stacked BAT about 200

4

@Rassterlin,
If you restored your wallet, how/when did you lose your BAT?

5

im not shore, in the white area under rewards summary it said i had 300 BAT = $59 but in the blue area above it ,it said 133 BAT/$29, only the 133 restored the rewards summary is now empty

Thanks

6

@Rassterlin,
The Rewards summary section holds transaction data for any BAT sent from your wallet, not the actual balance you currently have. That would be contained in the blue section.

Can you share a screenshot of what your Rewards panel and/or Settings look like at this time?

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