Two months of no ads, where do I go for help now?

Officially hit two month of not receiving pop up ads on my Windows machine, and not earning BAT. The only ads that appear are on my home screen but they dont earn me BAT. All my ad settings are identical to my Macbook yet nothing increases my BAT on windows. Located in New England, US. Not using VPN or gaming mouse. Auto-contribute turned off. Running most recent version of Brave. I have even uninstalled and reinstalled Brave and it didnt fix a single thing.

This is an ongoing that has not be solved. I’ve attempted to get this resolved several times, I’ve posted in this forum multiple times and sent my information to staff members and gotten no answer.

Browser wallet is verified, has been for over a month. Payments are paid out on my Macbook but not on my windows.

Hey @structdjm ! Sorry to hear you are experiencing this issue.

Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!