Zero BATs for the last 2 months

Brave Rewards Rewards Support
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#1

Briefly describe your issue:
For the last two months, I get ads on New Tabs but I don’t receive any BATs.
Ads history shows: “No ads viewed in the last 30 days”.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 Pro 21H2 22000.376 and Version 1.33.106 Chromium: 96.0.4664.110 (Official Build) (64-bit).

Is your browser wallet currently verified? (yes/no)
No.

What date did you verify your wallet?
None.

Have you been able to successfully receive payments in the past?
Yes but I clean installed Windows 11.

Are you using a VPN? (yes/no)
Yes, NordVPN - Hongkong.

Are you in a supported region (see here for list of supported regions)?
Yes, both my physical location and VPN location.

Does your device pass the SafteyNet check (Android only)?
None.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I have manually turned off Auto-contribute and I haven’t linked any of my devices to Uphold.

#2

The same as you. Looks like this problem come since middle December for some reason. Did you get any answer yet? =(

#3

I’m with the same issue since last month as you can see here.

#4

Same. It’s very frustrating.

1 Like
#5

Yep, the problem came after updating to windows 11 in mid December. The log file shows multiple errors

1 Like
#6

Same issue…

But in Brave Stable version (Android 11)

#7

If it’s an error with Windows 11 there must be a way to fix it, right? =(