Transfer of BATs from Brave to Uphold has stopped since 3 months

I am reporting an issue with the BAT transfer from pc to Uphold Wallet. It worked for several months, but now (since 3 months) this transfer is not anymore performed automatically.
Is there a way to do that manually? Or a way to fix this? I still see the uphold wallet is verified and connected but now I do not (anymore) receive BATs from this pc.

Thank you in advance

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How many devices have you connected to the Uphold Account?

Even count the ones which were used by you in the past (Even if you don’t use them anymore)

They are 3, all of them are PCs.

Did you update their OS?

I still receive them from 2 out of 3. From 1 I do not, what should I update?

No, from OS I mean like, did you ever update from Windows 8 to 10.

Or even from Windows to Linux, etc.

No, any of them. I still have the same version. No updates have been done.

Hmm, this is weird then.

Were you able to Claim Rewards from this exact Laptop in the past?

Yes, absolutely. This is happening only since 3 months, but before I never had such kind of issue, everything was going automatically.

@Mattches Look into this issue, it doesn’t look like he has exceeded the 4-Device Limit.

Yes yes, I confirm. Only 3 devices (also in the past) are connected to the Wallet.
And in a month I won’t have this pc anymore so I am in a hurry to find a solution transferring manually the remaining BAT.
Thank you

@AndreaB,
Can you please send me a DM with your wallet payment ID found on your brave://rewards-internals page so that I can take a closer look?

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I did, please let me know if you can manage something about it.

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