Tipping problem

My friends tried to tip me but are not able to do so, I am verified,they are using latest version of the app, they retried tipping, clear cache, none of them worked

Please see “How tips work in Brave Rewards” https://support.brave.com/hc/en-us/articles/360021123971

Make sure your friends, family, & fans leave the browser open for a bit after tipping. If they close too early, it will retry on reopen but if they aren’t a regular browser user that could be a while.

As a publisher, you should notice a tip reflected in the Brave Creators Portal after 10 days.

Sorry, i wasnt clear, i was talking aboyt your request could not be processed error, its hows that everytime