The BAT in my wallet is still not transfering to my Gemini wallet

The BAT in my wallet isnt still being transferred to my gemini wallet for a month now. what should i do to fix this? or is there a problem with gemini?

i submitted before a ticket but no response (165589)

@SaltyBanana could you take a look into this. thanks!

I need my payment we’re is my rewards

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