Rewards Frozen/ Wallet Issue

Recently I tried to setup the wallet with just over 7 BAT. Wallet login does not recognize my info and has completely frozen my earnings. What do I do to get back to earning?

Thank you.

Hi @gpoplopavich, just to confirm, is this for an iOS device?

yes it is

i also see people are having issues with VPN’s Ive had mine off for a few weeks… maybe this could be the issue?

Thanks @gpoplopavich, unfortunately Rewards for iOS was disabled in December due to App Store policy. This would explain why you’re not earning new BAT.

But I started earning this summer… and have only recently been cut off. How did I earn at all in the beginning?

The problem began when I tried to connect the uphold wallet