Reward from may missing

hi, i dont see my real reward from may:


i won 9.191 bat BUT you pay me just 0.011 bat?

Check out link below in regards to lower payment

Other than that, I also suggest you try to review FAQ at PSA: User FAQ - Support & Answers if you have further questions, as I cover a lot of the basics and what to do, including how payments and BAT are handled.